Everything we do, and the way we do it, is driven by the following values and guiding principles. These are the pillars upon which our company culture is built. These are the fundamental truths that transcend every department and position. We hold each other and ourselves accountable to these values and guiding principles, for they are the essence of the kind of company that Bagbox Motorcycles Trading is today and will be in the future.
Customer Commitment
We recognize and respect the diversity of our customers and build mutually beneficial long-term relationships, based on mutual trust and fairness. Equipping and empowering our employees to be customer centric and placing a priority on safety and responsible environmental stewardship we emphasize product quality and consistency in our operations. We strive to fulfil all our customers’ orders on time, and in full we commit to provide professional service with clear, proactive, transparent and courteous communication that aligns our business to the needs of our customers to co-develop our product and service solutions. We seek to continuously improve in order to make it easier for our customers to do business with us through digital and personal interactions and adapt our business model to be more flexible, agile and collaborative while offering competitive and value-added solutions.
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Integrity and honesty
We value the quality of being honest, fair and having strong moral principles. Our actions bring honor to ourselves and to our organization. We adhere to the highest standards as we strive to do what is right and fair for our customers and for each other.
Excellence
We make great efforts to achieve superior results in everything we do by delivering what we have promised and add values that go beyond expectations.
Teamwork
We are one company, one team. We are committed to a teamwork environment where every person is a valued member, treated with respect, encouraged to contribute and recognized and rewarded for his/her efforts.
